Enterprise AI Platform

The Next Generation of Digital Workforce

Create, manage, and operate AI Agents that communicate across any channel, automate workflows, and execute real business actions across your entire organization.

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  • No coding required
  • Deploy in minutes
  • Enterprise secure

Overview

Total Conversations 0 +18.6% vs last month
AI Resolved 0 73.5% resolution rate
Avg. Response Time 1.2s -28% vs last month
CSAT Score 4.8 / 5 +0.6 vs last month

Conversations

This Month

Top AI Agents

View all
  • Customer Support Agent 12,456
    92%
  • Sales Assistant 8,743
    88%
  • Virtual Receptionist 6,231
    90%
  • Collections Agent 3,123
    85%

Channel Distribution

  • Chat 40%
  • WhatsApp 25%
  • Phone 15%
  • Email 10%
  • Others 10%

Recent Conversations

View all
  • WhatsApp — John D. Order status
    2 min ago Resolved
  • Phone — Sarah M. Product support
    5 min ago Resolved
  • Email — David L. Refund request
    12 min ago Resolved
1

AI Agents for Every Role

Create AI Agents tailored to your business needs.

Knowledge

Train your agent with documents and connected sources.

Each AI Agent is fully configurable with knowledge, language, voice, permissions, business rules, and connections to your systems.

2

Omnichannel. One Platform.

Your AI Agents work across every channel — with one conversation, one history.

Chat
WhatsApp
Email
Messenger
Instagram
SMS
API
Phone

Every interaction is stored, allowing customers to move across channels without repeating themselves.

WhatsApp Today, 10:30 AM
Phone Call Yesterday, 3:22 PM
Web Chat Yesterday, 1:15 PM
Email Mon, 9:45 AM
Messenger Sun, 4:10 PM
Conversation with John D. Open
I need help with my order
Sure! I can help you with that.
Can you check the status?
Your order #12345 is on the way and will arrive tomorrow.
Incoming Call
+1 (555) 123-4567
GreatAgen
Decline Accept
3

AI Voice First

Inbound Calls

  • Answers incoming calls
  • Understands natural language
  • Identifies the caller
  • Speaks with natural human-like voice
  • Executes business actions
  • Transfers to human when needed
  • Summarizes & updates systems

Outbound Calls

  • Sales campaigns
  • Lead follow-ups
  • Appointment scheduling
  • Reminders
  • Collections
  • Satisfaction surveys
  • Subscription renewals
  • Post-purchase follow-ups

Call Campaign

  • Campaign Renewal Campaign
  • Audience Expiring in 30 days
  • Total Calls 1,250
  • Completed 1,024 (82%)
  • Successful 627 (50%)
4

No-Code Workflow Builder

Design and automate any business process in minutes.

Customer calls
AI Agent answers
Creates support ticket
Updates CRM
Sends WhatsApp
Creates task for employee
Completes workflow

Drag, drop, and connect actions without writing a single line of code.

Try Workflow Builder
5

Connect Your Knowledge

Bring all your knowledge sources into one place.

PDF
Word
Excel
Websites
Google Drive
Microsoft 365
SharePoint
Notion
Confluence
And more

AI Agents use this knowledge to provide accurate and up-to-date answers.

6

Integrations

Connect GreatAgen with your favorite business systems.

CRM
ERP
Help Desk
Accounting
Payments

Seamless integration. Real-time actions. Full automation.

7

Analytics & Insights

Monitor performance and continuously improve.

Total Conversations 0 +18.6%
AI Resolved 0 73.5%
Avg. Response Time 1.2s -28%
CSAT Score 4.8 / 5 +0.6
Conversion Rate 18.6% +12%

Performance Over Time

Conversations Resolved

AI Recommendations

  • Add more knowledge about shipping policies
  • Improve response time for product support
  • Consider automation for refund requests
View All Insights